AT&T has announced plans to discontinue its 2G cellular network coverage on December 31, 2016. How does this affect my access to NissanConnect EV (formerly CARWINGS)?

Like all devices, including vehicles, equipped to connect to a cellular network on the 2G access band, Nissan LEAF models with a 2G telematics control unit (TCU) will be unable to use or receive services from that device after 12/31/16. Without an upgrade to the TCU, NissanConnect EV features will not be available after that date and may be affected prior to that date depending upon AT&T's proprietary decisions regarding shutting down their 2G network coverage.


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What is 2G cellular network access?

What vehicles are affected by this issue? How do I know if this issue affects me?

When can I get a replacement Telematics Control Unit (TCU)?

How soon can we expect more information regarding pricing and hardware availability?

Why must I enroll in NissanConnect EV before June 30, 2016?

What happens if I do not replace the TCU?

Will the new TCU hardware be 4G?

Why is Nissan using 3G technology rather than 4G?

I received an email or letter from Nissan about AT&T's announced plans to discontinue its 2G cellular network coverage, but my vehicle does not have a TCU?

If I currently lease my vehicle, am I required to upgrade the TCU hardware before I turn in the lease?

Would there be any additional charges incurred at the end of the lease by not upgrading the TCU hardware?

Why does my vehicle navi screen say "CARWINGS" but all marketing communications say "NissanConnect EV"?

"Please proceed to the Data Communications settings menu." error message is being displayed.

I get an error that my VIN is associated with another account. How do I fix this?

When do charging stations automatically update on my map?

How large an area does the automatic charging station map update cover?

Is there any other time the car does automatic charging station map updates?

Why does the car have a manual update button if there is an automatic update built in?

How large an area does the manual charging station map update cover?

How do I manually update charging stations on my map?

I am not receiving any notification emails. How do I fix this?

How do I send multiple routes to my car?

After updating my favorite settings on the website it did not update in the car

Why did start charge request fail?

Why did refresh/update request fail?

Why did climate control on request fail?

When does climate control turn off automatically?

Can I set the climate control temperature in the vehicle from the web site or smartphone app?

Why did climate control off request fail?

What are the classifications for regional rankings?

Why does my navigation say connecting and then start reading to me on its own?

Have you entered your NissanConnect EV PIN and password to the vehicle?

Does vehicle display error "No Service" when "Send ID and password" is pressed?

At initial purchase, NissanConnect EV features in my Nissan LEAF are not working. How can I fix this?

What user name and password do I use for the owner portal, smart phone app, and the vehicle?

How do I turn on automatic charging station map updates ?

How do I send multiple routes to my car? Every time I send a new route it is overwriting the previous one.

After updating my favorite settings on the website it did not update in the car. What should I do ?

Can I start quick charge from web site or smart phone app?

Why does the car say no new charging stations available when I request a manual update?

How do I send a location to my car from Google?

In my car how do I route to a location sent from Google?

I am not receiving "Charge Complete" notifications. How do I fix this?

I am not receiving "Plug-in Reminder" notifications. How do I fix this?

Steps to report an EV charging station that is not on the map in your LEAF navigation system.

I have had my LEAF for 3 years. I read somewhere my 3-year complimentary trial ended December 31, 2013. Is this true?

Why is NissanConnect EV still working in my vehicle and I have had it more than three years? / Why is Nissan extending my NissanConnect EV subscription?

How do I know if my NissanConnect EV subscription has been extended?

I did not receive an email, is my NissanConnect EV subscription still being extended?

When will Nissan inform me of any cost for NissanConnect EV?

What will the charge be for NissanConnect EV?

I bought my vehicle new 2 years ago, will Nissan be extending my NissanConnect EV subscription?