Owner portal says "CARWINGS PIN and Vehicle Identification Number (VIN) do not match."

Try the following steps

1.Make sure the VIN registered on the owner portal is the same vehicle you signed in with your CARWINGS PIN and password.
2.If the VIN is correct attempt to sign in again.
 Click  MANAGE ACCOUNT " in the owner portal.
 Click "EDIT/ADD VEHICLE INFORMATION".
 Write down your CARWINGS PIN and CARWINGS Password (case sensitive).
 Turn on your Nissan LEAF.
 Accept terms and conditions in vehicle's navigation system (NAVI).
 Press "Menu" button on the console to the right of the touch screen.
 Touch "CARWINGS".
 Touch "CARWINGS Settings".
 Touch "Sign In" then enter your CARWINGS PIN and password (case sensitive).
 Touch "Send ID and password" then touch "Yes".
 Please wait while your account is activated. It should only take a few moments. Once completed, "Account Activated" message should appear.
 Close and reopen your browser then log back in to your owner portal account.

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